Get to know Tamara

Benefits That Match Your Needs

Golden Nuts Store offers you the service of splitting your purchase payments in cooperation with Tamara, allowing you to buy from Golden Nuts and divide the purchase amount into installments according to Tamara’s approved payment plans.

Simple and Easy:

No lengthy transactions or paperwork, and it won’t strain your budget—just your mobile number and ID (for your first order) to ensure payment security.

No Interest or Hidden Fees:

Exactly, Tamara gives you what you want with full transparency—no interest and no hidden fees.

Exclusive Offers and Discounts:

With Farah, Tamara’s offers and discounts program, enjoy exclusive deals from your favorite brands via the Tamara app.

Easy Returns and Refunds:

With Tamara, don’t worry about refunds or returns—they make the process simple and hassle-free for you!

A Shopping Experience Like No Other:

Enjoy a great shopping experience with top stores, plus payment reminders and access to all exclusive offers.

What is Tamara?

Tamara is a fintech company specializing in “Buy Now, Pay Later.” It lets you purchase your needs and split your invoice into installments without late fees or interest. Tamara’s payment plans comply with Islamic Sharia law.

How Do I Pay with Tamara?

1. Choose Tamara as your payment method and select the preferred payment plan.
2. Log in or create a new account.
3. For your first order, Tamara will verify your national ID or residency.
4. Complete your first payment and track the rest via the Tamara app on iOS and Android.

Am I Eligible to Use Tamara?

Tamara service is available for everyone! You only need:

• To be 18 years old or older.
• A verifiable mobile phone number.
• A valid national ID or residency permit.
• A valid bank card usable in Saudi Arabia.
• Rest assured, you can use Tamara with confidence.

How Do I Use Tamara?

1. Select Tamara at checkout.
2. Shop and split your payments into interest-free installments with no hidden fees!
3. Pay your first installment.
4. Log in with your mobile number, verify your ID (for the first order), and pay your first installment.
5. That’s it!
6. Enjoy your purchases and download the Tamara app to follow up on your remaining payments and get the latest stores and offers from the Farah program.

Terms and Conditions:

• To use Tamara for payment, the invoice must be at least SAR 99 and no more than SAR 2,500.
• Products purchased with Tamara cannot be refunded in cash or via gift cards; returns are processed through Tamara.
• Golden Nuts Store is not responsible for any claims or obligations related to your Tamara account or payments. For technical issues with the Tamara app or site, contact Tamara customer service.
• You cannot combine Tamara with other payment methods. If you choose Tamara, the full invoice amount must be paid exclusively via Tamara.
• Invoice amounts may be split into 4 unequal installments depending on your credit history and credit rating. Contact Tamara for more info.
• You must use the mobile number registered with Absher to complete your purchase with Tamara.
• All due payments must be settled with Tamara.

FAQs:

Does Tamara charge late fees?

No, Tamara does not charge late fees and complies with Islamic Sharia.

Why was my order declined?

• Your bank card does not support online purchases.
• You have outstanding debts with banks, telecom companies, or credit bureaus like SIMAH, Ittihad, or Sayanet.
• You have unpaid amounts with Tamara.
• Your order was declined by Tamara’s risk program based on several factors including purchase value.
• Your order amount exceeds your allowed limit.
• If none of these apply, try again with a different card.

What payment methods does Tamara accept?

Tamara accepts all debit and credit cards.

How can I pay using the Tamara app?

Download the Tamara app on your phone, log in with the phone number used to purchase from Golden Nuts, view your purchases and remaining installments, add debit or credit cards, and start paying monthly installments.

Is Tamara halal?

Tamara’s financial solutions are designed to comply with Islamic Sharia. All Tamara products have been approved by the Sharia Review Board.

Didn’t find your answer?

Visit the Tamara Help Center or contact the Tamara support team for assistance.